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Privacy Policy

Last Updated: July 2024.

Welcome to www.aleksandarljubic.com. Your privacy is of utmost importance to us. This policy outlines how we collect, use, disclose, and safeguard your information.

Information We Collect

  • Personal Information: This includes your name, email address, phone number, and mailing address. We collect this information when you fill out forms on our website, such as scheduling a consultation or subscribing to updates.

  • Medical Information: We may collect information related to your medical history or current health condition to better tailor our services to your needs. This information is provided by you voluntarily when scheduling consultations or interacting with our services.

  • Payment Information: Credit card details and other payment information are collected when you make payments for consultations or other services.

  • Usage Data: We automatically collect information about your interactions with our website. This includes your IP address, browser type, browsing history, and the pages you visit. This data helps us improve our website and services.

 

How We Use Your Information

  • To Provide Services: We use your personal and medical information to schedule consultations, tailor our advice to your needs, and provide you with relevant information about advanced reproductive medical procedures.

  • To Improve Our Website: Usage data helps us understand how our website is used and how we can improve it to better serve you.

  • To Communicate With You: We may use your contact information to send you updates, newsletters, and other relevant communications. You can opt out of these communications at any time.

  • For Payment Processing: Payment information is used to process transactions and ensure proper billing for our services.

 

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with:

  • Service Providers: Companies that assist us in our business operations, such as payment processors and IT service providers.

  • Legal Authorities: If required by law, we may disclose your information to regulatory bodies or law enforcement agencies.

 

Security

We implement a variety of security measures to maintain the safety of your personal and medical information. However, no method of transmission over the internet or electronic storage is completely secure. We strive to use commercially acceptable means to protect your information.

Cookies

We use cookies to enhance your experience on our website. Cookies are small data files stored on your device. You can choose to disable cookies through your browser settings, but some features of our site may not function properly without them.

Changes to This Policy

We may update our Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at segova@aleksandarljubic.com.

Refund Policy

​Last Updated: July 2024

Your satisfaction is important to us. If you are not completely satisfied with our services, we are here to help.

Refunds

  • Eligibility: To be eligible for a refund, you must request it within 30 days of the consultation or service.

  • Process: Contact our customer service at segova@aleksandarljubic.com with your order or appointment details. We will review your request and notify you of the status of your refund.

  • Method: Approved refunds will be processed, and a credit will be applied to your original method of payment within 7-10 business days.

 

Non-Refundable Items

  • Consultation fees for services already rendered.

Cancellation Policy

Appointment Cancellations

  • Timing: Appointments can be cancelled up to 24 hours before the scheduled time.

  • Process: To cancel an appointment, contact us immediately at segova@aleksandarljubic.com with your appointment details. Cancellations made less than 24 hours in advance may be subject to a cancellation fee.

 

Contact Us

For any questions or more information about our policies, please contact us at segova@aleksandarljubic.com.

By using our website, you consent to our Privacy Policy and Refund Policy.

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